How can I save my account?

You can backup your save by logging into Facebook (iOS and Android), Google Play (Android only) or Apple (iOS only). F1 Clash has multiple p...

Can I play the game offline?

F1® Clash requires a constant connection to the internet to play. If your device is offline, you won’t be able to boot the game.

I want to purchase an asset but it isn’t in the store!

The daily asset store will reset and show new cards every day. Keep checking! The card you want will eventually show up.

Can I reset my progress?

Unfortunately there is no way to reset your save - but here are some tips to get you back into the action!Watch ads every 8 hours for free c...

What languages are available for this game?

F1® Clash is available in the following languages:EnglishFrenchGermanItalianSpanishMexican-SpanishPortuguese BrazilianJapaneseKoreanRussianC...

In app purchase refund policy

Hutch will refund an in app purchase made on the Android platform provided the following conditions are met: - You contact us within 48...

My purchase is missing. What do I do?

If you purchased something in the game and didn't get your items, please contact our support team from the contact button at the top section...

How do I change my in-game name?

If you connect Google Play or Facebook to your F1 Clash account, your in-game name will be pulled from there.You can also edit your name in ...

How do I add a picture to my profile?

Currently in order to set a profile picture, you can connect your Facebook account and your picture will be pulled from there. 

I want to delete my account

To delete your account, please follow these steps:- Select ‘Settings’ (cog icon) top left of the screen- Select ‘Account Management’- Select...

Why is the game no longer available in Russia?

In response to the ongoing war in Ukraine, we’ve made the decision to temporarily withdraw access to our games in Russia and Belarus. This w...

F1® Clash Connection Issues

Game performance, stuttering and race forfeits may be influenced by unstable internet connections or server instability.F1® Clash is an onli...

How do I give feedback and suggestions?

At Hutch we’ve taken plenty of suggestions and ideas from players and put them into our games, and F1 Clash is no different! If you’d like t...

Where can I report a bug?

If you have experienced an issue with the game, please do get in touch and provide as much information as you can about the bug, a member of...

Where can I find my User ID in game?

To find your User ID, follow these steps: Select ‘Settings’ (cog icon) top left of the screen Select ‘Account Management’ Here you will see...