Where do I find my User ID for F1® Clash?

You can find your User ID for F1 Clash by following these steps:- Open F1 Clash- Go to 'Settings' top left of the Home Screen- Go to 'Accoun...

How do I make a purchase?

To make a purchase on The Paddock, ensure you are logged into your account. You can then add the products you would like to purchase to your...

When will I receive my purchases/free gifts?

Your purchases will be available in The Paddock inbox next time you relaunch F1 Clash. You will need to claim the items manually.To access T...

I did not receive my purchase!

Your purchases should be available in The Paddock inbox next time you relaunch F1 Clash. If you do not see your purchases immediately, pleas...

Can I see my purchase history?

When making a purchase on The Paddock, you will receive email confirmation of all purchases made.You can also review your purchase history o...

Can I request a refund?

As a general rule, refunds are not possible within F1 Clash if the purchase was received and claimed as expected in-game; however, we can ma...

Can I report a bug with The Paddock?

If you encounter a bug with The Paddock, please do reach out to the Stash support team directly. You can do this by sending an email to f1cl...

My payment keeps failing!

If you experiencing trouble with your payment, please ensure your preferred payment method is set up in your relevant device settings correc...

How do I change the F1® Clash User ID associated with my account on The Paddock?

If the User ID linked to your account for The Paddock does not currently match with your User ID in F1 Clash, please log out of The Paddock,...