Connection errors can occur when your device and our server are unable to talk to each other.
The common causes of the error:
- The version of the game you have is not the latest version - check the store for updates
- Your internet connection is very slow, or is losing connection
- There is a temporary server outage.
What should I do?
- Check if you are able to access web pages or other online apps, if not then see below:
- If on mobile internet check the connection strength and try resetting the connection by turning Airplane mode on and then off again
- If on a Wifi network, try resetting your router
- If you have an internet connection, then try the suggestions below:
- Tap 'Try again' on the connection error to refresh the connection attempt
- Check our Top Drives Facebook page, Top Drives Discord, or Hutch Games Twitter account for any outage information.
- Close the game down completely and then open it up again and try again
- Reboot your device
- If the error persists then wait for an hour and then try it again.
- Failing that feel free to 'Contact us' via Help & Support on the error message, and our support team will be happy to help.