Troubleshooting
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I hate adverts, how do I turn them off?
You can turn off adverts by making a purchase in our store. Any purchase will do no matter how large or small.
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Where can I give feedback? / I've found a bug what do I do?
Please select the Contact Us button or submit a post to our forums and let us know what you think/What you have found!
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I have an issue with a purchase I made, what do I do?
If you have made a purchase and it has not appeared on your account or you require a refund for an accidental purchase, please contact the H...
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How do I transfer my save between devices?
In order to take your saved data to another device, you will need to sign into Facebook on the main device so we can sync your save data to ...
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Refund policy
Hutch will refund an in app purchase made on the Android platform provided the following conditions are met:You contact us within 48 hours o...
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I can't login to Facebook after updating the game!
We've identified an issue where the latest version of the game can cause a problem with connecting to Facebook after installing. To fix this...
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Level unlock time changes
Several levels will have their unlock time changed in the next update, please refer to the picture below for more information:
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I have an issue with a purchase I've made. What do I do?
If you have made a purchase and it has not appeared on your account or you require a refund for an accidental purchase, please contact the H...
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